Intermec CN3 Device Reset Instructions

You may need to perform a warm boot to correct conditions where an application stops responding to the system.

Performing a Warm Boot

Press and hold the Power button for 10 seconds. The computer systematically shuts down, restarts, and goes through the initialization process.

Performing a Cold Boot

In some cases where the computer completely stops responding, it may be necessary to perform a cold boot. Because cold booting may result in data loss, only use this method if all other recovery methods have failed.

Step 1

Press the Power button to suspend the CN3.

Step 2

Remove the battery pack from the CN3.

Step 3

Press the Reset button on the back of the CN3.

Performing a Clean Boot

When you clean boot the CN3, it loads only those files and programs that are absolutely required by the operating system. Use the clean boot to troubleshoot the CN3 by getting it up and running so that you can perform diagnostic tests to determine which elements of the normal boot process are causing problems.

Step 1

Press the Power button to suspend the CN3.

Step 2

Remove the battery pack from the CN3.

Step 3

With a stylus, press the Reset button on the battery cavity.

Step 4

Press and hold the Power button as you insert the battery back into the CN3.

Step 5

Continue to hold the Power button until a Warning message appears on the display.

Step 6

Release the Power button, read the message, and press either button on the right side to continue.

Step 7

Wait for the CN3 to load files from the miniSD card.